1. An operating system is severely damaged. All data on the partition needs to be deleted, and all application software must be reinstalled. Which installation method should be used to correct the problem?
* clean install

2. Which three pieces of information must be specified on a computer to allow that computer to send and receive information across networks? (Choose three.)
* IP address
* subnet mask
* default gateway

3. Which two statements should be included in a pre-installation checklist when upgrading an operating system? (Choose two.)
* Verify that the hardware resources meet or exceed the published minimum requirements.
* Complete a full backup of all important files and data.

4. Which method of interacting with an operating system involves typing commands at a command prompt?
* CLI

5. Which three resource specifications are given by the manufacturer to ensure that an operating system performs as designed? (Choose three.)
* required hard disk space
* recommended amount of RAM
* processor type and speed

6. Which two items must be unique to each computer and cannot be duplicated on a network? (Choose two.)
* computer name
* IP address

7. What is the purpose of a default gateway?
* identifies the device that allows local network computers to communicate with devices on other networks

8. What are three characteristics of an operating system that is released under the GPL (GNU Public License)? (Choose three.)
* full access to source code
* software often available free
* support normally user-based and often free

9. What occurs when computers are configured to receive their network configurations dynamically?
* Each computer requests configuration information from a server.

10. Which two statements are true about drive partitions? (Choose two.)
* Partitions are necessary in multi-boot installations.
* A hard drive can be divided into an operating system partition and a data partition.

11. What are two ways that a user can interact with an operating system shell? (Choose two.)
* CLI
* GUI